Terms & Conditions

These general terms and conditions of sale and delivery apply to all purchase contracts with this online store.

By ordering you accept these terms and conditions.

Privacy Terms: indicated in the appropriate page linked at the bottom

The buyer declares to be of legal age with full capacity to purchase online.

Please check immediately upon delivery the integrity of the package and the product, in front of the shipper

In case of verification of damage to the product, the customer has the right to refuse the delivery of the product and request the sending of a new package at no additional cost.

The report of the damaged product, with the request to send a new product, must reach us from the contact form of the reserved area of this website within 7 days of the dispute with the courier.

Cash on delivery
Accepted only in Italy, the cost of the service is €·11.00; in the event of a return, the purchase cost will be refunded only by bank transfer. NB, cash only, checks will not be accepted.

Import Taxes
For sales to non-EU countries, where not indicated in the order, customs may require the payment of Customs Duties, depending on the country of destination.

Warranty:
Legal warranty of product conformity according to the European Union legislation

Right of withdrawal,
Within 14 days from the date of receipt of the goods, you must communicate your intention to withdraw from the purchase contract from your area of the Luzzi.it site.
For the return procedure, please refer to the Shipping and Returns section linked at the bottom.

Refunds
In case of withdrawal, Luzzi commits to refunding the amount equivalent to the full value of the purchased product.
For purchases outside the EU, customs duties and taxes cannot be refunded by Luzzi. To receive a refund, the customer must contact the local customs office directly.

Rights on the contents of this Website
The Owner holds and expressly reserves every intellectual property right on the aforementioned contents.

Governing Law
Luzzi is an Italian company. The sales platform is located in Italy, where the purchase is processed and completed. Therefore, the General Terms and Conditions of Sale are governed by Italian law, specifically by Legislative Decree No. 206 of September 6, 2005, on the Consumer Code, with specific reference to the regulations on distance contracts, and by Legislative Decree No. 70 of April 9, 2003, on certain aspects concerning electronic commerce

Legal and administrative disputes
COMPETENT COURT: For any dispute arising or deriving from the application of this contract, the parties conventionally derogate the competence in favor of the court of Arezzo (Italy).

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